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How 85xo Handles Your Personal Data

At 85xo, the personal data you share when opening an account is handled with care — collected only for the purposes we describe here, stored securely, and never…

Data collected only as neededNo third-party data salesAccount holder rights respectedMalaysia-region data handlingContact us to request changes
85xo How 85xo Handles Your Personal Data
PRIVACY CONTACT

Reach Our Data Team Directly

If you have a question about how your personal data is used, want to request a copy of what we hold, or would like to ask…

Live Chat Start a live chat session from any page on 85xo.vip.
Email Support Send your privacy request to our dedicated support address.
Help Centre The 85xo Help Centre contains written answers to common data and account queries.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

From the moment you open an account through to any closure request, 85xo applies consistent data-handling practices.

Data Collection

We collect only what is necessary to operate your account — name, email, contact number, and payment method references like…

Cookie Use

Cookies on 85xo.vip fall into two categories: essential cookies that keep your session active, and analytics cookies that help us…

Account Security

Your account password is stored as a salted hash — we cannot read it in plain text.

Data Retention

Active account data is held for the lifetime of the account.

Your Access Rights

You may request a copy of the personal data we hold about you at any time.

Correction and Deletion

If any data we hold is inaccurate, contact our support team and we will correct it promptly.

Your Privacy Questions Answered

The questions below address the data rights and privacy topics our account holders in Malaysia ask about most often. If your question is not covered here, reach our data team directly via live chat on 85xo.vip.

We collect your name, email address, contact number, and the references needed to link your chosen payment method — such as Touch 'n Go or GrabPay. We do not store full e-wallet credentials; those remain with the payment processor.

We do not sell your data. We share it only with payment processors required to complete your transactions and with service providers who operate under confidentiality agreements. No data is shared with advertisers or data brokers.

Send a data-access request through live chat or to our support email with your registered email address included. We will compile and send a structured summary of your account and transaction data within two business days.

Yes. Submit a deletion request via live chat or email. We will remove data that is not subject to Malaysian regulatory retention requirements and confirm in writing exactly what was deleted and what must be kept for compliance reasons.

Essential cookies keep your session and account access working. Analytics cookies are non-essential and can be disabled in your browser settings. Turning off non-essential cookies does not affect your ability to log in or make transactions.

Transaction and identity records are retained for the period required under applicable Malaysian financial regulations after account closure. Once that period ends, the data is securely deleted or anonymised and no longer linked to your identity.

Contact our data team directly via live chat on 85xo.vip or by email. If your concern is not resolved to your satisfaction, you may also refer the matter to the relevant Malaysian data protection authority in accordance with local law.